ABSTRACT The study aimed at finding out how the procurement departments contribute to the success of organisations in terms of quality management, cost rationalisation and timely procurement/ delivery. A case study ofMulago Hospital was taken, were response was drawn from three main departments namely; the User departments (Medical, Administration, Accounts and Finance), then the Procurement department it self. The respondents from all departments included; Doctors, Accountants, Nurses, Paramedics, Administrators and Procurement Officers all totalling to 30. The Procurement department is important in the success of any organisation. It performs the functions of procurement and storage, by making sure that quality, cost and timely delivery is achieved as the basis of the hospitals performance. In data collection, questionnaires and interview guides were used. Data analysis of qualitative information was made using content analysis. The finding of the study was that the three concepts of quality, time and cost were used in the procuring process, resulting in efficiency and effectiveness in the procurement of goods and services at the hospital. Much as the study was successful in its finding, the Procurement department indicated a problem of delayed, or even sometimes, unreliable funding.
